Skip to content


Our priority is the health and safety of our current and future residents as well as our dedicated team. We have implemented increased safety protocols to continue to provide a comfortable environment for our community. We are consistently monitoring guidelines as set by Public Health Ontario to ensure we adhere and exceed mandated practices.

Enhanced health and safety measures:


Hygiene and Sanitization


Mandatory usage of masks in common areas


The property is professionally deep cleaned daily and High touch points such as door handles, elevator buttons and Concierge desk surfaces are cleaned with disinfectant regularly


Social distancing

Shields have been installed between residents and staff in main contact areas


Signage is visible across the property to direct flow and maintain distancing in common areas


Essentials at Luxe London


Hand sanitizing station are installed throughout the property


Masks and gloves are available to residents and visitors at our Concierge desk


Sanitizing products are available in communal areas such as the Gym, Business Centre and Games Lounge to encourage post-use disinfecting.  Please check with our Front Desk team at 519-913-3334 for updated operating hours in accordance with Ontario Health.


Our friendly team continues to offer safe, on-site tours for aspiring residents. We are also offering virtual options including:

  • Virtual suite tours through Facetime, Skype or Whatsapp
  • Contactless in-person tours
  • COVID-19 screenings

For more information regarding our COVID-19 protocols please contact our General Manager:

Gillian Heidary
[email protected]
T      519-913-3334